Terms and conditions

Pricing:

All fares quoted at the 'confirmed quotation' stage include pre-payable taxes and applicable transaction fees. These are added together to form your final quotation.

Information on the Site

Umrahpackagebooking.com does not guarantee that information on the site (including without limitation prices, descriptions or dates) is free from errors or omissions, or that it is suitable for your intended use. We will use all reasonable endeavors to correct any errors or omissions as soon as practicable once they have been drawn to our attention.

Communication Policy of the Site:

Upon transacting on the Site, you will receive an e-mail from the Company informing the status of your transaction. The e-mail will be sent to e-mail address provided by you and the Company is not responsible towards the receipt of the said e-mail in your inbox. You will have to take due care and caution. You are responsible for entering the proper and accurate contact details including your name (as per Passport), email ID to ensure that we can effectively communicate with you.

The customer acknowledges that the SMS (Short Messaging Service) provided by the Company is an additional facility provided for the customer’s convenience. It is not mandatory under the law in force to provide SMS service alerts to the customers. In case you do not receive any SMS for whatsoever reason, the Company is not liable for the same.

The Company is not responsible to provide information on any change in flight schedules, cancellation, status of airline/hotel etc.

Any grievance regarding the service should be communicated as per the grievance policy laid out herein.